FAQs

The answers to questions we've gotten or anticipate are below. We’ll continue to add answers here, as we get more questions. If you don't find an answer to your particular query, reach out, and we'll be happy to help. Contact us: support@theunitedcolorsproject.com

SHIPPING & RETURNS

  • We currently ship to the contiguous United States. Unfortunately, we cannot ship to Alaska, Hawaii, or Puerto Rico due to shipping restrictions on nail polish, which is classified as a potentially hazardous material.

    If you're an American abroad, you can always donate directly to the campaign here: Harris | Walz 2024 Victory Fund

  • We process most orders within 1-2 business days of receiving the order, Monday through Friday, and offer ground shipping at a flat rate within the continental United States. We use ground shipping to comply with polish shipping restrictions. Please allow 3 to 10 business days from the date your order ships for your package to arrive.

  • Unfortunately, no. Nail polish is considered a hazardous material. Therefore, shipping can't be expedited via air. We process most orders within 1-2 business days, Monday through Friday, and most orders arrive within 3 to 7 business days from the date your order ships.

  • We're sorry, we cannot accept returns for this particular program, given the short-time frame.

    PLEASE make sure you really want something before completing your order! If you are not sure, we get it! And we want you to be happy! We urge you to complete your order only once you know for sure.

    You can always show your support for Harris | Walz in other ways, like donating directly to the Harris | Walz Victory Fund

    .

ORDER PROCESSING

  • Because of how our order system and distribution center work, we usually can't make any edits after an order has been placed. Feel free to email us at support@theunitedcolorsproject.com ; we'll do our best to help (but no promises)!

  • Because of how our order system and distribution center work, we usually can't cancel an order once it has been placed. Make sure you really want to place the order before you do (we'll understand if you decide you don't!)

    And feel free to email us at support@theunitedcolorsproject.com ; we'll do our best to help (but no promises)!

  • We accept all major credit cards (Visa, Mastercard, American Express, and Discover), Apple Pay, and Afterpay

  • Once an order has shipped, you'll receive an email with tracking information to help you easily track your package. If you haven't received a shipping confirmation email within a few days of placing your order, please check your spam folder. Please note that nail polish is classified as potentially hazardous and may take longer than other products in transit. Reach out to us with any questions!  support@theunitedcolorsproject.com

AFTER THE ELECTION

  • Good question! If Kamla wins, we exhale. We rejoice. We celebrate. And then, we get back to work. We create more polish sets and new merch and collabs because the work of democracy is never done, so our work goes on! We see a future beyond the 2024 general election in which we're actively supporting political candidates and causes that are doing the work to create that "more perfect union" because that's who we are! We hope you'll stay engaged, too!

  • Also a good question because, let's face it, it's a real possibility. If Kamala and Tim lose, we cry. Probably a lot. We pull out our best (hopefully healthy) self-comforting tricks. We stay in bed for a few days and binge our favorite movies and reruns. We scream into the void with friends. We go to rage rooms, and paint rooms, and learn to play the drums so we have something to bang in a productive way.* We curse the toxic systems we're all living in. And then we embrace the truth that our efforts made a necessary dent, even if we didn't get the outcome we were working toward— this time. And we figure out our next moves (which for us will include continuing to fuse design with activism, developing more purposeful merch, and more doing more inspiring collabs) because we know that "We The People, For The People" means exactly that. It is on us to keep up the good fight! Ideally, with well tended manis/ pedis

    * True story. In 2016, after Hillary lost, one of our founders, Kate, took up the drums. It helped.

  • We keep going! Interested in collaborating with us? Drop us a note:

    hello@theunitedcolorsproject.com